Help and contact information

The Help button in the site header explains matching, coverage and common property terms. You can also read how checks work and review data sources and limitations.

If a result looks wrong

Check that you selected the correct address, including the flat or house number. Review the source date and map-point accuracy before relying on a finding. For planning questions, use the relevant council register; for legal title, condition or valuation questions, consult the appropriate professional.

Support availability

A direct support contact channel is not currently published here. The Help panel provides guidance and does not send a message or open a support request.